Support

Jotspeed is a journal that lives on your device. You do not need an account to write. This page is the short version of how storage works, how to keep a copy, and how to reach us.

Where your entries are stored

When you use Jotspeed on a device only, there is no journal file sitting in Files, Finder, iCloud Drive, Google Drive, or Documents.

Your entries are saved inside Jotspeed on that device — in the private storage this browser (or the Home Screen app) keeps for app.jotspeed.com. Think of it as the app’s own notebook, not a document you can browse in a folder.

That means:

• Entries stay on this phone or computer.
• The Home Screen / installed app uses the same storage as the browser you added it from (Safari on iPhone, Chrome on Android).
• Safari and Chrome on the same device are separate notebooks.
• A new phone, a different browser, or Clear website data / Clear history starts a blank journal. The old entries are not in a file we can recover.

You only get a real file when you export one.

Keep a file you can hold

In the app, open the menu and choose Export text file.

• TXT — a timestamped copy you can import back into Jotspeed later.
• PDF — for printing or reading outside the app.

“This view” exports every entry that matches your current search or @tag, not only the rows on screen. Save the download wherever you like.

Sync across devices

Encrypted sync is the paid plan. It is coming soon. Until then, export is the way to keep a backup or move entries to another device.

Writing, search, @tags, and export stay free.

Add it to your Home Screen

iPhone & iPad: open app.jotspeed.com in Safari → Share → Add to Home Screen.

Android: open the app in Chrome → menu (⋮) → Install app or Add to Home Screen.

It opens full-screen and works offline. It still uses that device’s app storage — installing does not create a separate file.

Get help

Email support@jotspeed.com. We read it.

You can also write from app.jotspeed.com or see pricing on the main site.